Privacy Statement

1Collecting your personal data

You are asked for data that identifies you (personal information) or that enables us to contact you when we consider this necessary. Generally you are asked for this data when you register for a competition, request e-mail newsletters, become a member of an exclusive website, register for an event or a course, or when you purchase or register I-Synergy products. Personal information collected by I-Synergy is usually limited to an e-mail address, a language and a country or location, but in certain cases more data may be involved if that is required to deliver a particular service.

An example: if you choose a service or transaction that requires payment, such as making a purchase, you are asked for the personal data that is needed to charge the costs and to ship the products. This includes, for example, name, address, telephone number and credit card number.

If you purchase and install a new product, we may ask you to register your purchase electronically. This registration data is stored with the other information you have provided to us during earlier visits to our website.

i-synergy.net also collects certain data about the hardware and software you have at your disposal. This may include, for example, your IP address, the type of browser, the operating system, the domain name, the time you are signed in and referring website addresses. This information is used to be able to provide services and to keep their quality at the required level, as well as to obtain general statistical data about the use of i-synergy.net.

i-synergy.net uses I-Synergy™-ID for registration and verification purposes. When you sign in to this site with I-Synergy™-ID, you are asked for your e-mail address and password in order to sign in. With the same data you subsequently have access to many other services that use registration and verification by means of I-Synergy™-ID.

2The use of your personal data

Your personal data is used for the following purposes:

• To ensure that our site meets your requirements.
• To deliver services that you want to request or purchase, such as newsletters, events, courses and software.
• To help us create and publish information and data that are useful to you.
• To keep you informed of upgrades for products, special offers, updated information and other new services from I-Synergy, if you want this.
• To give you access to exclusive parts of our site that are relevant to you.

Data about visits to this site is combined with anonymous demographic data for research purposes. In addition, this information may be used on a global level in order to offer more relevant content.

In certain exclusive parts of i-synergy.net we may offer you - provided you consent to this - content that is tailored to you personally, based on data about visits to this site combined with your personal data. If you do not give this consent, such content is not offered and your personal data is not linked to data about visits to this site.

Now and then I-Synergy uses the services of other companies that carry out limited services for us, such as packaging, sending and delivering purchases, answering customer questions about products or services, sending mail and processing registrations for events. I-Synergy provides these companies only with the personal data that is required to deliver the service concerned. I-Synergy does not allow these companies to use your data for other purposes.

In certain cases I-Synergy will provide third parties with your personal data if the law requires this, or if I-Synergy believes in good faith that this is necessary in order to: (a) comply with statutory regulations or legal processes relating to I-Synergy or the website; (b) protect the rights and property of I-Synergy and related websites; (c) be able to respond in urgent circumstances relating to the protection of the personal safety of I-Synergy employees, users of I-Synergy products and services, and other persons.

Your data may be stored and processed in the Netherlands or any other country where I-Synergy or one of its divisions, subsidiaries or intermediaries is established. By visiting this site you agree to this kind of data transfer outside your country of origin. I-Synergy complies with the agreements and positions drawn up by the European Union with regard to the collection, use and retention of data.

3Control of your personal data

If you register yourself, or otherwise provide I-Synergy with your personal data, i-synergy.net will not share this data with third parties without your consent, with the exception of the limited exceptions mentioned earlier. Your data is used only for the purposes described above.

If you register, you also have the option of letting us know whether you appreciate I-Synergy communicating with you.

I-Synergy may now and then send e-mail messages that keep you informed about technical services or security issues relating to a product or service you have requested, or that ask you to confirm that you have requested a product or service. Because this kind of message is an essential part of the service you have chosen, you cannot unsubscribe from it.

4Access to your personal data

You can take care yourself of ensuring that the personal data i-synergy.net holds about you is correct.

If you register yourself on i-synergy.net or subscribe to a newsletter, you can view and edit your personal data in the Profile Center.

You are asked for your e-mail address and password before you can view your personal data.

For certain services offered on i-synergy.net, information may be collected that you will not find back in the Profile Center. In such cases, however, you have access to your personal data by contacting i-synergy.net as described at the end of this statement, or by means of the alternative access described by the service concerned.

5Security of your personal data

i-synergy.net makes every effort to safeguard the security of your personal data. To ensure that unauthorised persons have no access to your data and that it is not used unlawfully or made public, i-synergy.net uses various security techniques and procedures. For example, the personal data you provide is stored on servers with restricted access.

6The use of cookies

When someone visits the site, a cookie is placed on his or her computer, or this cookie is read if the person concerned has visited the site before. This is only possible if accepting cookies is enabled on that person's computer. Cookies can be used, among other things, when collecting statistical data about the visit to the page, as described earlier.

I-Synergy also uses cookies in connection with the use of your I-Synergy™ account on the i-synergy.net website, as described in the I-Synergy™ Privacy Statement.

If you configure your browser so that it does not accept cookies from i-synergy.net, the text will still be displayed on your screen, but you cannot visit the site on the basis of your personal data.

Questions about cookies? Learn more.

7Changes to this statement

This privacy statement is updated now and then by i-synergy.net. In that case the date on which this document was last updated is changed as well. If the privacy statement is changed on important points, i-synergy.net reports this on the website.

8Contact details

I-Synergy appreciates your comments regarding this privacy statement. You can contact us by e-mail or by regular post.